Insurance companies use a lot of tricks to delay making payment of personal injury compensation.
In the United Kingdom, insurance companies act in most cases for the people who are being blamed for accidents, whether the case is a car accident, an injury at work or a trip and fall claim. If a claim is disputed, insurance companies often appoint their own solicitor.
Some large organisations such as the government, NHS authorities and public transport are self-insured, they carry their own risks.
Insurance companies use a lot of delaying tricks. One of the tricks used often, is the insurance company’s first response to a letter of claim. Even in a straight forward case, they use a pro forma letter stating their interest in the matter, saying that they are investigating the claim, and will come back on the issue of liability.
You may think this is normal but you are generally unaware of what the insurance company is doing. They will later ask you for a full description of the accident and a copy of any medical report you may have, a copy of a police report (if applicable), and your financial loss details. They will demand more documents during the course of your claim.
The insurance company will tell you that it needs this information before your claim can be properly assessed and valued.
The real truth is, however, a lot of this information may not relate to your claim at all and won’t add a penny to your compensation. They are buying time and the insurance company continues to earn interest on your money that is not being paid to you in compensation for your injuries.
Insurance companies delay payment of claims because from experience and data collected over the years, they know victims of accidents tend to be in financial difficulties especially if the injuries suffered were serious.
As your financial problems build up over time, the insurance company is aware that you will be more willing to accept a lower compensation offer or out of frustration give up your claim altogether. This is how insurance companies make their money.
If you have been injured in an accident, you need to make sure you do not fall for one of the delaying tricks used by insurance companies. Talk with a personal injury lawyer to ensure you get maximum compensation.
This Guide was prepared by Balinda & Co to help you understand and avoid the insurance companies delaying tricks.
Balinda & Co have many years experience and have helped a lot of people who have suffered injuries to get compensation.
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Want help with your injury claim? Please contact us or call 0800 321 3287 and let us talk it through.